How to turn on closed captioning on comcast - Launch Netflix on your device. 2. Select a TV show or movie to watch. 3. While the video is playing, hover your mouse or tap in the center of the screen: The menu items will appear. 4. At the ...

 
Several exclusive brands have emerged in the saturated television market, such as the Insignia brand of electronics sold only at Best Buy stores. Insignia televisions feature a variety of basic visual functions including closed captioning for hearing-impaired viewers. You can turn on closed captioning on an Insignia television in a few steps.. R179 pill used for

Follow these steps below to turn Closed Captioning ON or OFF: During playback, select the "speech bubble" icon at the bottom of the player window. Navigate to the Closed Captioning "cc" button option. Select ON to display captions, select OFF to remove captions. Select SETTINGS to make visual modifications to how your closed captions …Using YouTube as an example, when you find a video you want to view with Spanish closed captions, your first step is to click the CC button located on the bottom right side of the screen. It is usually the left-most clickable icon in a series of icons found in this area of the viewable screen. After you click this button, the current subtitling ...Here I explain to you how to Turn on subtitles on closed captions on Disney plus Turn on subtitles on closed Captions on Disney Plus on iOS. Step 1. initially, Open the video show clip that you want to watch with subtitles caption on Disney Plus on your iPhone, iPad or Android device. Step 2. next tap the screen. then the on-screen interface ...Click Play (if you don't see the "Play" menu either press the ALT key to see the Menu Bar temporarily or just press ALT+P). Select "Lyrics, captions, and subtitles" and then. Click "On if available". If that doesn't work, you probably will be able to turn on closed captions (if they are available in your video) by using free VLC Media Player ...rmswenson747. the answer is the default settings on the firestick. under firestick settings, accessability, there is a closed caption option to always enable closed caption if available on the streaming content. turn this off. i use xfinity streaming on a firestick. close caption is defaulted to on. i would like closed caption to be defaulted ...Thank you for joining us here on r/Comcast_Xfinity, your official source on Reddit for help with Xfinity services.As members of the Digital Care Team here at Xfinity, we can help with a wide array of concerns including troubleshooting, billing, plan changes, and more.. Community Specialists will provide official support between the hours of 6:00am - 12:00am Eastern Time for issues that require ...The Official Site of Major League Baseball. Closed captioning is available in the current MLB.TV Media Player. To enable closed captioning, click on the CC icon on the bottom right of the screen player, then double tap on it again to disable them.Hit 0 (zero) to change the style of the captions. Turn on your Sanyo TV. Point the remote at it and press the Captions button. Press 0 until you have a format you're comfortable with. You should see a message that says 'Captions On' and then 'Captions Off' after pressing the Captions button on the remote.Allow 30 seconds for the subtitles to turn on. How do I turn off closed captions while using Peacock? While watching a program with closed captions enabled, pause it. Then, go up and to the right to select Subtitles & Audio (the text bubble icon) and select Off. Allow 30 seconds for the subtitles to turn off. Are there any accessibility features?Consult your TV's user manual or the manufacturer's website to confirm if your television supports closed captions. 2. Access the TV Menu: To turn closed captions on or off, you'll need to access the TV's on-screen menu. Use your TV remote control to press the "Menu" button. On some TVs, this button may be labeled as "Settings" or "Options." 3.To turn on closed captions, click an option under the "Subtitles" section. To turn on audio descriptions, click an option under the "Audio" category. To turn either feature off, just click the option again. Android phone or tablet. While the video is playing, click the "CC" icon in the top right corner of the video player.Open the Settings app. Tap Accessibility. Select Subtitles & Captioning. Select Style - On this screen, you can choose a preset style, or you can create a new one. If you create a new style, turn off Video Override in Font, Size, Color, and Opacity. Android (Google devices) Open the Settings app. Select Accessibility then Caption preferences.Open the Settings app. Tap Accessibility. Select Subtitles & Captioning. Select Style - On this screen, you can choose a preset style, or you can create a new one. If you create a new style, turn off Video Override in Font, Size, Color, and Opacity. Android (Google devices) Open the Settings app. Select Accessibility then Caption preferences.how to turn off closed caption on xfinity peacockwnb factory nutrition informationCCJessie1. @edwardp. Thank you for posting your Peacock question here. While watching a program that has closed captions enabled, hit the OK button on your Xfinity remote to pause it. Then, scroll to the left text bubble icon and select/click None. Please allow 30 seconds for the subtitles to turn off.Open the Settings app. Tap Accessibility. Select Subtitles & Captioning. Select Style - On this screen, you can choose a preset style, or you can create a new one. If you create a new style, turn off Video Override in Font, Size, Color, and Opacity. Android (Google devices) Open the Settings app. Select Accessibility then Caption preferences.Or press the down arrow on your remote, then arrow left to the CC option and press OK to turn captions ON or OFF. OR press the B button on your remote to reach Accessibility Settings, then press OK to toggle Closed Captioning ON or OFF. For more information about accessibility features, check out this article. Note: The instructions work across ...This should be fixed. As a work around you can assign the closed captioning toggle on/off to a short cut button on the remote. To do this go into your Settings, then go to Accessibility Settings, then scroll down to Remote Shortcut Options, select Closed Captioning.From the Google TV home screen, select Settings Accessibility. Select Enable accessibility shortcut . By default, the shortcut turns on TalkBack. To change what's included in the shortcut, select Shortcut service. Choose an option. Select OK. To use the shortcut, on your remote, press and hold the back arrow and downbuttons at the same time for ...On a Windows 10 PC that’s playing a video, right-click or tap-and-hold anywhere on the video. A menu bar will appear at the bottom of the screen. If closed captioning is available, a CC icon will be displayed. Tap or click the CC icon. Tap or click the language you want to see closed captions in. Closed captioning will now appear on your screen.Step 4. Press the "Exit" button to save your changes. Closed captioning is now turned off for channels pulled in over the airwaves. Advertisement. Closed captioning on a Vizio TV displays the text of what is being said in the show on the screen so individuals who are hard of hearing can enjoy shows without having to turn the volume up or skip a ...New messages you received will display a red dot in the list. Tap the message and press the play icon. You'll be able to hear your message and read the captions too. After listening to your message, you can delete it by pressing the delete icon. If you choose not to delete your message, it will be saved to your phone.Dec 29, 2020 ... While a video is playing, press the Down button on your remote. Select CC, and then choose On or Off. You can also turn captions on/off by ...Learn how to turn closed captions on and off on your XFINITY High Definition or Standard Definition set top box. This video features American Sign Language (...For many channels, closed captions can be activated from the settings of your Roku device. Press Home on your Roku remote. Scroll and select Settings. To open the Captions menu, select Accessibility. If Accessibility is not listed, select Captions. Select Captions mode and choose when captions appear. Off - captions never appear.How to Enable or Disable Subtitles on Disney+. To enable or disable subtitles: Start playing something and pause the video. Select Settings (a rectangle subtitles icon) in the corner; it's likely in the top-right or bottom-right. Alternatively, on Roku, press * on your remote; on Apple TV, swipe down on your remote.Pursuant to FCC rules for IP-based closed captioning, any English or Spanish content that originally aired in the U.S. with captions should carry closed captions when it is rebroadcast over the internet. If your program doesn't appear to offer captions, please try the troubleshooting methods in the article Troubleshooting Closed Captioning ...Step 5. Highlight the "Mode" option on the closed-caption menu and press the "OK" button on your remote control. This will allow you to change the settings of the closed caption from "Off" to "On" or vice versa. Once you have made your desired selection, press the "OK" button on the Panasonic remote control. Advertisement.Hi! Not sure if you still need this, but to turn on subtitles, make sure you enable the touch feature on your Apple TV remote (go to Settings, then Remotes, and select the click and touch option) and while watching the episode, swipe down and the option to turn on captions shows up!The closed-captioning on the X1 box fails to consistently stay working even though it is physically showing as "ON" in the settings menu. The ONLY way I know of that will temporarily fix this problem is to go back into the settings menu and turn the closed-captioning back OFF and then turn the closed-captioning back ON.Settings > Accessibility > Closed Captioning is OFF. I checked in the Fire TV device's Settings > Accessibility, also OFF there. But again, every time we open a new channel/program within Xfinity Stream app on Fire TV, CC starts as ON (default).To turn on closed captions on a video playing, simply right-click or tap and hold anywhere on the video. A menu bar will appear at the bottom of the screen. If closed captioning is available, a CC icon will be displayed. To turn off closed captions, tap or click the CC icon. You can tap or click the language you want to see closed captions.Easy Steps to Enable Closed Captions. Grab your remote and look for a button that says "Menu" or . Press it! Navigate to the "Closed Captions" option. You might see it right away or tucked under a settings category. Now, just toggle it to "On" to start seeing captions, or "Off" if you want to hide them. Or, even easier, if your remote has a ...Note: Not all videos include closed captions. This feature may be disabled on devices that already include built-in closed captioning. See your device's user guide for more information. ... Turn on Closed Captions and SDH. Turn closed captions on or off during video playback. Follow the instructions in Turn on subtitles and closed captioning ...Dec 2, 2023 · Click the "Direct Message” icon (upper right corner of this page) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. Type your message in the text area near the bottom of the window. • Press Enter to send your message. Here's how: Start by accessing the settings menu on your Apple TV. Navigate to the "Accessibility" section and select it. Scroll down and find the "Subtitles & Captioning" option. Select it to enter the closed caption customization settings. Within the closed caption settings, scroll down to find the "Style" option.Press and hold the Mic button on your Voice Remote. Use a voice command like "Turn on closed captioning or 'Turn off closed captioning". Using your remote. Press the B button on your Voice Remote to open the accessibility menu. Highlight Closed Captioning and use the OK button to toggle the feature on or off.Dec 13, 2023 · Press the Home button on your remote control and then head to Settings. Navigate to All Settings. Choose Support then Device Care. Select Manage Storage. Choose the Xfinity stream app then View Details. Here you can Clear Data and Clear Cache for the chosen app. I am an Official Xfinity Employee. Aug 12, 2020 · Launch Netflix on your device. 2. Select a TV show or movie to watch. 3. While the video is playing, hover your mouse or tap in the center of the screen: The menu items will appear. 4. At the ... On a Samsung TV, captions can be turned on or off easily in a few steps. To start, use the directional pad on the TV remote and select ' Settings .'. Now go to the ' General ' menu and then choose ' Accessibility .'. Finally, go to ' Caption Settings ' and then select ' Caption ' to turn the feature on or off.If you work with images in your business or need to add some images to your company website, you can add captions to provide extra information about your images. Adding captions in...Press the Down arrow button to select System, and then press the Enter button. Press the Down arrow button to select Accessibility, and then press the Enter button. Select Captions and then press the Enter button. Select Cable/Antenna and then press the Enter button. Press the Down arrow button to select Digital CC options, and then press the ...Device Settings lets you: Control the brightness of the lights on your TV Box. Turn Closed Captioning on/off (also available in the Accessibility Settings ). Turn Voice Control on/off. Set audio/video resolution settings. View your best available video resolution. Manage the screen saver, power saver or device name.1. Access the Menu: Use your Comcast remote to access the main menu or settings on your TV. Look for a button that says "Menu," "Settings," or "Options." 2. Navigate to Accessibility: Within the main menu or settings, look for an option related to "Accessibility," "Closed Captions," "Subtitles," or "CC." This option is usually found under the ...Closed Captions are not appearing even though CC is toggled ‘On’. If the CC button is enabled and toggled ‘On’, then captions should be appearing. In the event that they do not appear: Make sure captions are not disabled in the operating system settings for your device. Close the Pluto TV app and try again.Using YouTube as an example, when you find a video you want to view with Spanish closed captions, your first step is to click the CC button located on the bottom right side of the screen. It is usually the left-most clickable icon in a series of icons found in this area of the viewable screen. After you click this button, the current subtitling ...Using YouTube as an example, when you find a video you want to view with Spanish closed captions, your first step is to click the CC button located on the bottom right side of the screen. It is usually the left-most clickable icon in a series of icons found in this area of the viewable screen. After you click this button, the current subtitling ...For more information on enabling or adjusting the appearance of closed captions, please view our Instructions for Closed Captioning. If your streaming device does not appear to offer closed captioning, see the troubleshooting methods in the article Troubleshooting Closed Captioning , or if these do not work, then please see the article ...Feb 2, 2022 ... it is under firestick>settings>accessibility>closed caption. i believe that the many people having this problem on different devices are blaming ...Launch the Xfinity Stream app. Tune to and begin playing a program. Press the up-arrow button on your TV remote. Navigate to the "CC" icon, located at the bottom right of the screen. Press "Enter", "OK" or the center button on your TV remote. Please note that these steps will keep Closed Captioning off only until the app is closed ...cannot turn off closed captions on macOS Big Sur. A few days ago my macbook air randomly decided to start showing closed captions/subtitles for EVERYTHING. I don't remember changing any setting, so have no idea how this started. Currently running Big Sur v11.7.8. e.g. if I'm watching Netflix or Youtube on Chrome, the captions pop up, I close them.Go to the Account settings. To locate them, click on the profile icon in the top-right corner of the screen. It's located either under the "Settings" option or the gear button. In the ...Support TV & Streaming. Closed captioning (CC) overview. Learn about CC on TV and online. What is CC? CC, similar to subtitles, is a text transcript of the audio portion of a …Step 1. Press the * button on your remote. According to Verizon, you can turn closed captioning on or off by simply pressing this button. Some systems do not support this shortcut. Follow the subsequent steps if this step fails. Video of the Day.In recent years, closed captioning has become an essential feature for many streaming platforms. One such platform is Peacock, a popular streaming service that offers a wide range ...There are several ways to reset a Comcast cable box. Sometimes, issues with a Comcast cable box, such as not processing a proper cable signal, can be resolved by turning the box of...Here's what you need to do: Open the Max app on your device. Select the movie or show you want to watch. Once you're watching something, tap on your screen. Tap the Audio and Subtitles button. It's the speech bubble icon in the top-right corner. Under Subtitles, choose the language you want for your subtitles.I have the system setting turned off under Display -> Closed Captioning. If I then launch the MLB.tv app and start a game, there are captions. If I then exit back out to my system settings, closed captioning has been turned on. I can manually turn them off and save the settings, but if I re-launch MLB.tv they are turned on again.Displaying closed captions or subtitles. To enable closed captions or subtitles while watching a film, select the CC icon in the bottom-right corner of the video player: Slide the toggle next to Captions to turn them on. If multiple tracks are available, you can select one below the toggle. Select Captions Settings to customize how captions ...To Enable Closed Captions on VIZIO TVs: Method 1 - Press the Closed Captioning button on your VIZIO TV Remote (if available). Method 2 - Press the Menu (or Gear) button on your VIZIO TV remote then Highlight the Closed Captions option and press OK. On some older VIZIO TVs you may need the input set to TV or DTV for this menu to be available.Here are the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Peer to peer chat" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.Same problem I've been trying to figure out for a week on 2 Samsung tvs. Very frustrating. In the accessibility settings there is no option to turn off/on for closed captioning, only for audio description. Looks like they took the option out. If I use the Xfility TV box on another tv it gives an off/on option for closed captioning.how to turn off closed caption on xfinity peacock. Autor de la entrada: Publicación de la entrada: mayo 15, 2023; Categoría de la entrada: custom diecast police tahoe; Comentarios de la entrada: ...How Do I Turn On Closed Captions? Closed captions may be enabled through the "CC" button in the video player, pictured below. ... Set-Top Box (Comcast, Cox) PLEASE NOTE: Pluto TV on Set-Top Boxes are only available in the United States. In The Pluto TV App, open Settings (filter icon)Computer. You can adjust your video settingsto always show captions, when available. Click your profile picture in the top right of Facebook. Select Settings & privacy, then click Settings. Scroll down and click Videosin the left column. Click Off next to Always Show Captions. Select Onto turn on captions for Facebook videos, when available ...Feb 4, 2022 · In this video I show you how to turn on and off the closed caption on the Xfinity Flex TV box. I show you step by how to access the accessibility settings me... Via Video Player. Go to the Paramount Plus app and choose your desired show. Click the "CC" button to turn on Closed Captions. In order to format the closed captions, you have to go to "Settings" in the main menu, go to "Closed Captions," and choose the style you want. Via the LG Remote Control or LG Settings.The Official Site of Major League Baseball. Closed captioning is available in the current MLB.TV Media Player. To enable closed captioning, click on the CC icon on the bottom right of the screen player, then double tap on it again to disable them.To show captions, click Show closed captions in the lower left of the screen. To show more or fewer lines of text at a time, resize the closed captions box. Point to any edge of the box and drag the resize handle. To return the box to its original size and position, click More > Back to default position and size.First, make sure the closed captioning function has been activated on your TV. If it is on, retune your TV. Check all your TV controls to make sure they are set properly. Use your TV manual to deactivate any controls you do not use, as they may allow reception difficulties if they are accidentally set to a wrong position. Video of the Day.Learn how to turn on closed captions and foreign subtitles for tv shows and movies on online streaming platforms such as Netflix, Hulu, Amazon Prime, Disney+... We use Cookies to optimize and analyze your experience on our Services, and serve ads relevant to your interests. By selecting Accept all, you consent to our use of Cookies. Via Video Player. Go to the Paramount Plus app and choose your desired show. Click the "CC" button to turn on Closed Captions. In order to format the closed captions, you have to go to "Settings" in the main menu, go to "Closed Captions," and choose the style you want. Via the LG Remote Control or LG Settings.Solution. #2. Power off the comcast box, leaving the tv on. Press "Menu" on the Comcast remote. When the service menu comes up, nudge the CC option to CC1. Hit "menu" until the screen goes black, then power on the box. I guess they couldn't be bothered to make a key for that.Refer to your TV manuals for model-specific information. Open the Settings screen according to your TV remote options: Press the Quick settings button, then select Settings. Press the HOME button, then select Settings. Select System Preferences or Device Preferences. Select Accessibility. Select Captions. Use the on-screen options to select and ...In this video I show you how to turn on and off the closed caption on the Xfinity Flex TV box. I show you step by how to access the accessibility settings me...Paramount said in a statement on Monday that it is creating an Office of the CEO to replace Bakish. The role will be filled by three Paramount Global executives: …If you are not using Comcast equipment, you can review how to turn Closed Captioning on the Peacock app here: https://comca.st/3H3gz6K. Closed captioning has stopped working on Peacock. I use close captioning all the time. When I press the button to show the pause, reverse, etc. options when using the Peacock app and se...First, you have to go to your " Settings " app. Go to " Accessibility " and scroll down to " Subtitles & Captioning ." Turn on " Closed Captions + SDH " and then simply switch to the Pluto TV app. On Pluto TV, while you're watching a program, you have to tap the CC button on the screen, and you'll get to read everything.Closed captioning still appears on my TV after both disabling it through the setup menus and performing a factory reset. How do I turn off closed captioning? Answer. If closed captioning still appears after disabling the feature on your TV, make sure closed captioning is not enabled on your cable box or other external video device (Blu-ray or ...Via Video Player. Go to the Paramount Plus app and choose your desired show. Click the "CC" button to turn on Closed Captions. In order to format the closed captions, you have to go to "Settings" in the main menu, go to "Closed Captions," and choose the style you want. Via the LG Remote Control or LG Settings.Here we have explained in detail all the steps you need to take to disable closed captions on Peacock using the app: You need to open the Peacock App and then click on Settings. Select General and proceed to Accessibility Settings. Now click to Hearing/Audio. Choose Caption.By Phil Helsel. Mandatory evacuations were ordered in parts of Texas, and residents in Harris County, home to Houston, were told to be ready to stay put for days …Jul 5, 2020 · Please read this. (I’m writing to inform you that the issue with Closed Captioning turning on automatically is addressed in the newest Stream app iOS release 6.1.1.This update is being pushed to a small number of users first in a graduated release schedule however you can manually update your app via the app store to if you wish to resolve this sooner.) Go to the Amazon Prime Video website and log in to your account. Select the movie or TV show you wish to watch. While the content is playing, move your cursor over the video player to reveal the playback options. Click on the 'CC' or 'Subtitles' icon to enable closed captions.Step 3. Press the "Menu" button on your TV, if you do not have a remote control. Select the audio options and then locate the closed captions field. Select "Off" to disable closed captions. Advertisement.Take captions beyond your phone calls and start using them while watching your favorite movies and TV shows. Whether you pay for cable through Xfinity or Cox, or stream through Netflix, Amazon Prime, or Apple TV, closed captioning is available for all these services and many more. Once you get captions set up, you won't miss a moment of dialogue.

While Sundance Now is not required to add closed captioning to such materials under current law, we are working diligently to ensure that all content on our service is available to our subscribers with closed captioning in the very near term. To access the films and series in our collection that do have closed captioning, and if you are .... Eras tour indy seating chart

how to turn on closed captioning on comcast

Using YouTube as an example, when you find a video you want to view with Spanish closed captions, your first step is to click the CC button located on the bottom right side of the screen. It is usually the left-most clickable icon in a series of icons found in this area of the viewable screen. After you click this button, the current subtitling ...Once playback has started, press Menu on your remote and select “Turn Captions On.”. Once captions are turned on, you can change the size and color of the text by navigating left or right on ...Press the Home button on your remote control and then head to Settings. Navigate to All Settings. Choose Support then Device Care. Select Manage Storage. Choose the Xfinity stream app then View Details. Here you can Clear Data and Clear Cache for the chosen app. I am an Official Xfinity Employee.CCJessie1. @edwardp. Thank you for posting your Peacock question here. While watching a program that has closed captions enabled, hit the OK button on your Xfinity remote to pause it. Then, scroll to the left text bubble icon and select/click None. Please allow 30 seconds for the subtitles to turn off.Look for a section called "Closed Captioning" or "Subtitles.". Step 3: Turn Off Closed Captioning. Once you have found the closed captioning settings, you can now turn it off. Look for an option that says "Off" or "Disable.". Select this option and then exit the settings menu. Your TV should now be free of closed captioning.Discovering content on X1 in Spanish language. Voice remote: Your Xfinity Voice Remote understands English and Spanish. Use voice command in the language of your choice to change channels, search for shows, get recommendations and more. The Voice Remote even responds to popular phrases and quotes to help you find the entertainment you love even ...Turn Captions On or Off Using the X1 Accessibility Settings Menu. To access Accessibility Settings : Press the B key on your Xfinity remote to reach Accessibility Settings. Press OK to toggle Closed Captioning On or Off. If choosing On, then proceed to Closed Captioning Options and select your preferred settings (font size, color and formatting).How to turn OFF YouTube TV Closed Captions in 5 seconds; after youve tried turning Captions OFF on your account, your remote, and your TV but Captions are st...Or press the down arrow on your remote, then arrow left to the CC option and press OK to turn captions ON or OFF. OR press the B button on your remote to reach Accessibility Settings, then press OK to toggle Closed Captioning ON or OFF. For more information about accessibility features, check out this article. Note: The instructions work across ...Once you're in, go to: User management. Group management. Click on the group of interest. Settings tab. Meeting tab. In meeting ( advanced) Toggle on closed captioning. You can make this option mandatory for everyone by clicking on the lock to the right of the option.The recent change to the Peacock app which introduced profiles, appears to have turned on closed captioning by default and I cannot turn this off. Please provide EXACT instructions to turn this of...Go down the General menu to Accessibility and enter it. You'll be able to see Closed Captions + SSH under Subtitles and Captioning. Enter the menu and select one of the available options - Classic, Large Text or Edit. If you choose edit you can change the subtitles' appearance.How to Turn On/Off Closed Captions on HBO Max (Tutorial)In this video, I will show you how to turn on/off closed captions on HBO maxFor business inquiries: p...Changing the appearance of captions and subtitles; Troubleshooting issues with audio or captions and subtitles; Closed captioning inquiries . Setting up and adjusting captions, subtitles, and audio language . You can set up captions and subtitles, as well as change audio language, where available on all supported devices by following these steps:Customer: I don't know how to turn off/on closed caption on my Bravia. Technician's Assistant: Are you using the correct remote? Alternately, do you see a menu button on the back of your Bravia? Customer: I'm using the Bravia remote. Technician's Assistant: What menu options do you see on your Bravia? Can you see any options for subtitles or closed captioning?How to turn on and off closed captioning on Comcast Xfinity X1 cable box - YouTube. Tony Duarte. 75 subscribers. Subscribed. 451. 163K views 8 years ago. Hit xfinity …Method 2: Press the "Menu" button on the remote and select "Settings". Scroll to "Television" and select "View All". Select "Closed Captioning". Check "Closed captions on". Select Done. If you're having trouble turning your closed captioning on/off, please submit a ticket to our team for assistance. Updated on April 15 ....

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